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Payment:

We accept : Visa Mastercard Discover
If you wish to pay by this method, we will send you an email with the link to our secure payment page.

Payment by Money Order or Cashier's check is also accepted.

Shipping

We ship via Priority Mail with the United States Postal Service. Whenever possible we use flat rate Priority Mail boxes to reduce shipping costs. Our shipping rates are quoted based on this. In cases where we can ship by Parcel Post or First Class Mail more economically, we will do so and charge you the shipping cost at the reduced rate.


Returns


No returns may be made without advance authorization. We will only accept returns in the case of defects in the candle. We will not accept returns in cases where the fragrance is not liked by the customer. You should contact us for return instructions.

If a return is authorized, return shipping is at the customers expense. Refund for the purchase price only will be refunded, less the cost of initial shipping.


Chargebacks


Unfortunately due to problems that have been encountered, any chargebacks recieved without the unused product being recieved in advance will be refered to law enforcement for investigation. There has been an increasing problem with orders being made and then chargebacks made, and the customer keeping the product without attempting to return it. We take these events very seriously.
Last Updated: 25 Sep 2007 02:23:29 PDT home  |  about  |  terms  |  contact
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